Voice over IP carries your calls over your internet connection instead of a dedicated line from the phone company.
In practice that means clearer calls, far simpler deployment and no truck roll every time you add a desk. Plug the phone into the network, give it internet access, and it is ready to make and take calls.
It also unlocks the features that used to require expensive on-premise hardware: extensions that follow staff to their mobiles, voicemail delivered to email, auto-attendant menus, call recording and call reporting. We design the system, set up the handsets, port your existing numbers and make sure the network can carry the traffic cleanly.
What a VoIP project includes
- Reviewing your internet connection and network for call quality
- Choosing handsets and a provider that fit how you actually work
- Porting your existing business numbers
- Setting up extensions, call routing and voicemail
- Auto-attendant and after-hours menus
- Training your team and supporting the system afterwards
Tell us what is going wrong
Describe the problem and we will get back to you quickly with what it will take to fix it.